We admit, we signed up for facebook to. Even though we are not exactly computer savy, a number of our Kennesaw Handyman employees are members of facebook as well. We would be foolish to pass up valuable networking opportunities that is available through that website. We even keep close relationships with our competitors if you can believe it. Instead of making enemies and burning bridges, we have learned the diplomacy is always a good practice. Instead of being afraid, we openly embarrass the plethora of knowledge that is available through popular networking sites.
The longer we have been in the Kennesaw Handyman business, we have learned the single best form of advertising is word of mouth. To date, we still get over 75% of all new business from referrals. By doing it right the first time, word spreads like wild fire. With the addition of facebook we are able to help our recruitment of Fix It Atlanta employees. We will be the first to admit, our recruitment process is extremely competitive. Only one out of ten potential applicants is eventually hired. We look for the right temperament, willingness to learn and talent before we invest our time into developing them. The upside is any new Fix It Atlanta employee is groomed for more than just a general contractor position. They will become solar power certified and become highly marketable professionals for many decades to come.
In addition to using facebook for recruitment, we also use it for our referral network. Recently we were indoctrinated into Elite Home Services of Atlanta. Only the top 1% of all Atlanta based home service companies are invited to participate in this referral network. We link to each other’s face book pages to keep tabs on each other. It took a while to develop the necessary trust to refer a different business to our valued Kennesaw Handyman customers. The reason for this is one false move by a different company and it would reflect poorly on our judgement. For that reason the Elite Home Services of Atlanta has a one strike and you are out policy. To date, Elite Home Services has referred over 300 jobs without a single complaint.
In conclusion, we would like to hear your opinions on how you hear about Home Services providers. Do you hear about them from your friends? What percent of the business that you hire comes from referrals? We always welcome your thoughts so we can learn how to be serve our customers.
Tags: Kennesaw Handyman
Other variant is possible also